We understand that making the decision to come to a Food Bank can be a difficult one. You’re not alone. We serve community members of all ages and walks of life. Our staff and volunteers work to create a positive, safe, and welcoming environment for our clients. You can expect to be welcomed, treated with patience, understanding, dignity and respect.

Anyone on Cortes Island can connect with the Food Bank to receive a pre-made food hamper. These boxes contain 10 – 14 grocery items, and sometimes more, depending on any extra food we have at the time. The amount of food you’ll receive is based on the number of people in your household. We try to offer food that will be appropriate to a variety of ages, as needed. Pet food is sometimes available. We are committed to making sure that the food we obtain is equitably divided between everyone who needs it. This is why we ask you to register with us, and keep us regularly updated on how much food you require.

We try to offer a good variety of non-perishable, healthy food. The kind of food we have available depends on what we've been able to get from our partners. We try to offer a mix of staples that span all of the food groups, including fish, beans and vegetables, pasta and sauces, stews, condiments, and a selection of easy to prepare meals, if available.

Some of our donations come in the form of money, which allows us to fill in some of the gaps and order in bulk. If you have special needs or allergies, it might be possible for us to accommodate them. Please discuss with a food bank team member. 

Our team takes your privacy and safety very seriously. We will never share your name, contact information, or details about your relationship to the food bank without your express consent. We do not tolerate the harassment or bullying of anyone using food bank services, and will advocate for your dignity and wellbeing in any way we can.

Unfortunately, being part of a smaller community and having fairly visible pick up locations, we cannot guarantee that people won’t see you when you come to collect your hamper. We have tried to schedule pick-ups for times when other activities in the neighbourhood are at a minimum. We will continue to work on creating more options for pick-up locations and delivery.

We are also working on eliminating negative associations that might come with accessing food from the Food Bank. Food is a human right! Read more about our mission, values, and policies, here.

There are several options:

• A friend or trusted neighbour can pick up your food for you, please discuss with a coordinator.

• You can contact us and we might be able to arrange delivery to your neighbourhood or home through one of volunteers or community partners.

Get in touch by telephone at +1-672-202-0052 or send us a message on our contact form.